‘We’ or ‘our’ or ‘us’ refers to Jacquelyn E. Lane trading as Tall Pixie Publishing, jacquelynelane.com and any other domain names owned by Jacquelyn E. Lane that are directly linked to this site, and may include business partners, officers or representatives of Jacquelyn E. Lane or Tall Pixie Publishing.

Please note that when you access or interacting with this website and/or complete the registration or shopping process, you are agreeing to the terms and conditions set down in this page, which together with our Privacy Policy  and Disclaimer govern our relationship with you in regard to this website.

These terms may be changed without notice. You should revisit this page regularly to check the latest version.  You will be deemed to have accepted the change/s If you continue to use this site after a change to the terms has been made.

This website contains material which is owned by or licensed to Jacquelyn E. Lane or our contributors. This material includes images, graphics, design, layout, and appearance. You are not permitted to reproduce any of these elements unless otherwise stated. Unauthorised use of material from this website may give rise to a claim for damages and/or be a criminal offence.

While we make every effort to keep this website up and running smoothly, we take no responsibility for and will not be liable for this website being temporarily unavailable due to technical or other issues beyond our control. We do not represent or warrant that the functions offered in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

This website provides links to other websites which are not under our control. These links are provided for your convenience to provide further information. We cannot guarantee that these links will work at all times time and we have no control over or responsibility for the availability or content of the linked site or pages. The inclusion of any links is not necessarily a recommendation or endorsement of the views expressed in that linked content. We recommend that you read the terms and conditions of the linked websites as you are subject to those terms and conditions once you leave our website to go to theirs.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of New Zealand.

This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether expressed or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. We do not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

In the event that a product is mistakenly listed on our site at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. We shall issue a credit to your credit card account in the amount of the incorrect price if your credit card has already been charged for the purchase and your order is cancelled.

We do not offer refunds or exchanges, but if circumstances have arisen under which a you need to cancel a transaction before the order is processed please email info@tallpixie.com and place URGENT CANCELLATION REQUIRED in the subject line.

Every effort is made to get the product to you as quickly as possible so the product may have already been shipped by the time you request a cancellation in which case we will not be able to recall the product and the sale will have to go through.

We are a New Zealand based business, so our prices on this website are in New Zealand dollars and include GST (New Zealand Goods and Services Tax). When purchasing from this website you also have the option of nominating a different currency. This currency conversion is for your convenience and information only.

Please choose your purchases carefully as we do not offer a refund or exchange if you change your mind. If our product arrives damaged or is defective, please email us to arrange a replacement.

You agree to indemnify, defend and hold harmless jacquelynelane.com, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable legal fees, that result from any violation of these terms and conditions or any activity related to your account, including negligent or wrongful conduct, by you or any other person accessing this site using your Internet account.

These terms and conditions, or any part of them, may be terminated by jacquelynelane.com without notice, at any time, for any reason. The provisions relating to copyrights, trademark, disclaimer, limitation of liability, indemnification and any miscellaneous provisions, shall survive any termination.

We may notify you by e-mail, a general notice on the site, or by other reliable method to the address you have provided to us.